Frequently Asked Questions
Everything you need to know about your Thrilljoy experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I know which size to choose?
Every product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Thrilljoy is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my package in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery's progress.